Worldline Reports Loss for 2023 Due to Impairment in Merchant-Services Business

Worldline recorded a substantial loss for the year 2023 as its core merchant-services business suffered an impairment of 1.15 billion euros ($1.25 billion). The impact of inflation and high interest rates led to a decline in consumer spending on nonessential items.

Financial Results Overview

  • Net Loss: EUR817 million for 2023 (compared to EUR211 million profit in 2022)
  • Adjusted EBITDA: Almost flat at EUR1.11 billion
  • Revenue: Annual increase of 6% to EUR4.61 billion
  • Fourth Quarter Revenue: Grew by 1.3% to EUR1.19 billion
  • Free Cash Flow: Declined by 32% to EUR355 million

Challenges and Strategic Measures

Worldline's CEO, Gilles Grapinet, highlighted the impact of macroeconomic slowdown and consumer behavior shifts on the company's performance. Consumers have been prioritizing essential expenses such as housing and food over discretionary spending.

The termination of online merchants due to tighter regulations also affected Worldline's second half. In response to these challenges, the company plans to implement strategic changes.

Future Projections

Worldline aims to achieve:

  • Organic Revenue Growth: Minimum of 3%
  • Adjusted EBITDA: At least EUR1.17 billion
  • Free Cash Flow: Targeted at least EUR230 million

Restructuring Plans

In line with its adaptation strategy, Worldline announced its intention to reduce its workforce by up to 8%, equating to approximately 1,440 jobs. This restructuring effort is part of the company's commitment to enhancing efficiency and aligning with evolving consumer trends.

Way Forward

CEO Gilles Grapinet emphasized the need for a more streamlined and agile organizational structure to navigate the changing business landscape effectively.

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